Our Sustainable Development approach was built upon the basis of our Charter of Values as well as our ISO 9001 Quality Management certification to give confidence to all interested parties, and first and foremost to our customers and employees.
We are pleased to announce that our branch in Morocco has successfully achieved ISO 9001 certification
At QUALITAIR&SEA we are committed to integrating the normative and regulatory requirements related to our businesses as a performance lever. All employees are involved in this process with the aim of always better meeting the expectations and needs of our customers and partners.
Customer focus and continuous improvement
Our Quality approach is based on the principles of operational excellence and continuous improvement – the ISO-9001: 2015 certification establishes the necessary requirements for effective implementation of a Quality Management System within our structure. To obtain such certification, it is necessary to meet the standard requirements defined by the International Organization for Standardization (ISO).
We aim to achieve this commitment by operating in accordance with our Quality Management Systems, focusing on constant improvement, on-time delivery, and customer satisfaction.
The ISO 9001 standard provides numerous quality guarantees:
- It is a guarantee of optimization of our procedures
- Implementation of good practices and corrective actions
- It guarantees our approach to operational excellence and continuous improvement
- Allows us to meet the needs of our customers
- Anticipate and reduce potential internal dysfunctions
- Offer quality services that comply with the prerequisites established by ISO
- To guarantee and constantly improve the satisfaction of our customers and partners
